• SUNRISE TO SUNSET ITSM MANAGEMENT

     

    CUSTOMER MANAGEMENT > PROPOSALS > CONTRACTS > PROCUREMENT

    ASSESSMENTS > BIDS & RFP'S > PROJECTS > TICKETING > TEMS

    ASSET MANAGEMENT > SUPPLIER MANAGEMENT

    FINANCIAL TRACKING > REVENUE TRACKING

    ...and so much more

     
  • THIS IS VALUE PROPOSITION

    ...And Remarkably Affordable

    YOUR CHALLENGE: KEEPING UP WHILE EXCEEDING EXPECTATIONS

    Cost effectively managing your 'technology lifecycle' with accuracy and consistency has become a daunting task. Managing multiple carriers, suppliers, projects, assets and workflow with systems that don't interconnect leave you frustrated and spending far too many hours managing data manually that you hope is still current and accurate. Just as you think you're current, something changes again. As you consider a better way, you know what you want, you know what you need - but to get the job done, consultants and software providers seem to drive up the costs and complicate the process. Countless hours of invested time researching and sitting through suppliers solution presentations seem to consume your calendar - all the while, missing the mark.

    OUR SOLUTION: INTELLIGENT TECHNOLOGY & A GREAT DELIVERY TEAM

    Our solution is straightforward - ELEMENTIQ provides ONE modular and scalable cloud based interface that supports what you need today, and allows you to implement additional business management modules tomorrow. We begin logically with the critical tools to support sales and operations processes, and provide intuitive dashboards and reporting for management. But don't let that evaporated description fool you - ELEMENTIQ is a powerful cloud utility that provides fully integrated transparency and consistency of workflow and allows users to focus more time on growing their business and less time managing transactions for necessary statistical tracking.

    PRACTICAL APPLIED SOLUTIONS: SOLVING THE ROOT CAUSE

    We have merged creativity and business logic. Our foundational basis for development: How can we enable partners to do more with less? How can we provide them something that TRULY differentiates them from the growing hordes of competition and radically reduce the erosion from the next effervescent sales pitch. The plan for their value differentiation became our unwavering commitment: Deliver a solution that provides access to better tools, tracking, reporting and white labeled support services that makes it easier for their customers track all technology transactions - procurement, implementation, support and financial management - in one place. Remove barriers to entry for partners that know they need to execute a robust portfolio of services and data management, but are prevented from doing so because the costs to support the vision outpaces the available time. There is just not enough time in the day to do it all.

    INSTANT ON - ELEMENTIQ

    Just like "that", our partners have a system that will have immediate impact and holistically support their customers technology lifecycle. ELEMENTIQ becomes a centralized, single source of truth, and enables partners to permanently solve for their customers needs. ELEMENTIQ is the vehicle that enables them to reach higher, stretch farther and 'serve' like never before.

  • MODULAR ERP. COMPREHENSIVE IT MANAGEMENT

    SUNRISE TO SUNSET: ONE PLACE TO TRACK YOUR TECHNOLOGY LIFECYCLE

    1

    TEAM MANAGEMENT

    Detailed human capital management and team tracking - plus advanced options for full HR & Payroll Support! ELEMENTIQ embraces "Team" and has integrated an employee portal that allows for seamless management, enablement and empowerment.

    2

    BUSINESS MANAGEMENT

    Support & Track your Contacts, Opportunities, RFP's, Proposals, Contracts & Procurement - like never before. Spend your time working, not wondering. Sleep at night. ELEMENTIQ tracks, reminds and manages your business workflow.

    3

    OPERATIONS MANAGEMENT

    Through integrated smart work flow, seamlessly move your Sales success to Implementation and manage your Customers Projects, Tickets, Inventory & Assets and recursive IT Transformation with the detail they need...and expect.

    4

    FINANCIAL MANAGEMENT

    TEMS? TCO? ROI? BUDGETING SUPPORT? Beyond a 'point in time' audit, technology support requires monthly, quarter and annual fiscal review. Provide comprehensive operational financial insight into your customers IT overhead - by GL Code, Site, Department, and more - that answers all their questions on-demand.

    5

    TECHNOLOGY SUPPORT

    SUPPORTIQ: OPTIONAL White Labeled PMO, Back Office as a Service, Engineering, Procurement, Global Logistics, Onsite Support, Remote Managed Services, Centralized Service Desk and more - providing YOUR TEAM, UNDER YOUR BRAND supplementary services and 7x247x365 staff of seasoned technology professionals.

    6

    INTEGRATIONS

    ElementIQ understands that partners and thier customers may have committed to alternate solutions. ELEMENTIQ provides a growing library of API to alternate SAAS tools for ease of adoption.

  • MODULAR FLEXIBILITY, COMPREHENSIVE MANAGEMENT

    Modular. Customizable, Streamlined. Interactive. Easy. Revolutionary.

    COMMAND CENTER -

    PH_V1: ACTIVE

    RBAC User Administration

    • RBAC USER MANAGEMENT
    • PRIVLEGES
    • LICENSING ELECTIONS
    • USER PREFERENCES

    HUMAN RESOURCES -

    PH_V1: ACTIVE

    Employees & Sub Contractor Tracking

    • EMPLOYEE MANAGEMENT
    • DOCUMENT MANAGEMENT
    • CASE MANAGEMENT
    • PERFORMANCE REVIEWS
    • PTO MANGEMENT
    • COST MANAGEMENT
    • CALENDAR OF EVENTS
    • TIMESHEETS
    • EXPENSES
    • TRAINING & SURVEYS
    • CARREER MANAGEMENT
    • PAYROLL INTEGRATION
    • ANNOUNCEMENTS
    • REQ & HIRING MANAGEMENT
    • REPORTING

    CRM -

    PH_V1: ACTIVE

    CRM, Opportunities and Pipeline Management

    • CUSTOMER PROFILES
    • CONTACT MANAGEMENT
    • SITE PROFILES
    • OPPORTUNITIES
    • CAMPAIGNS
    • ACTIVITY MANAGEMENT
    • CALENDAR OF EVENTS
    • REPORTING
    • CUSTOM FIELDS

    PROPOSALS -

    PH_V1: ACTIVE

    Online Document Execution & Management

    • CONVERT OPPORTUNITIES TO AGREEMENTS
    • REMOTE EXECUTION
    • CONVERT TO CONTRACTS
    • ORDER TRACKING
    • ALERTING
    • REPORTING

    BID MANAGER -

    PH1_V1: DEVELOPMENT

    Manage Bids & RFP's

    • STANDARD BID MANAGEMENT
    • ENHANCED RFP MANAGEMENT
    • PROGRAMABLE ANNOUNCEMENT OF INTENT TO BID
    • INTELLIGENT BROADCAST
    • MANUAL INVITATIONS
    • COMPLIANCE MANAGEMENT
    • RESPONSE RECORDING & TRACKING
    • AUTOMATED COST COMPARISON
    • DOCUMENT MANAGEMENT
    • MULTI CHANNEL ANNOUNCEMENTS
    • RBAC ACCESS MANAGEMENT FOR PARTICIPANTS

    CONTRACTS MANAGEMENT -

    PH_V1: ACTIVE

    Manage Contracts, Terms & Notifications

    • TRACKS CONTRACT START AND END DATES
    • CONTRACT TYPE
    • REQUISITION AUTHORITIES
    • INVENTORY, ASSETS & SERVICES
    • CONTRACT DOCUMENT MANAGEMENT
    • CUSTOM RENEWAL ALERTING
    • AUTO INCUMBANT SUPPLIER ENAGEMENT OPTION
    • INTEGRATION WTIH PROPOSALS, BIDS
    • CO-TERMINOUS MANAGEMENT
    • SUPPLIER RENEWAL AND TERMS TRACKING

    ORDER MANAGEMENT -

    PH_V1: ACTIVE

    Customer Order Placement

    • CUSTOMER PORTAL TO PLACE ORDERS
    • CONTRACTS INTEGRATION
    • APPROVAL MANAGEMENT
    • PAYMENT MANAGEMENT
    • PMO INTEGRATION
    • TICKETING INTEGRATION
    • FINANCAL MANAGEMENT INTEGRATION
    • COMMISSIONS MANAGER INTEGRATION
    • AUTO NOTIFICATIONS & INTERACTIONS
    • AUTO CREATION OF PROCESSES
    • CUSTOM RULES

    PROJECT MANAGER -

    PH_V1: ACTIVE

    Project Management

    • PROJECT PLANNING
    • RACI, GANT
    • PROJECT PROFILE
    • PROJECT CALENDARS
    • DASHBOARDS & WALLBOARDS
    • SINGLE OR MULTI-PHASE
    • MILESTONES & TASKS
    • CHECKLISTS
    • SITE & ASSET ASSIGNMENTS
    • THIRD PARTY ACCESS
    • STAKEHOLDERS
    • PROJECT TEAM ASSIGNMENTS
    • STATEMENT OF WORK
    • TOOL KITS
    • CHECKLISTS
    • ASSUMPTIONS & EXCLUSTIONS
    • SLA'S
    • RESPONSIBILITIES
    • RASCI & PROGRESSION

    ASSET MANAGEMENT -

    PH_V1: ACTIVE

    Track Assets Cradle to Grave

    • INVENTORY MANAGEMENT
    • ASSET / LOCATION PROFILES
    • COST CENTERS
    • TECHNICAL TRACKING
    • CONFIGURATION BACK UP
    • DEPRECIATION TERMS
    • TCO & ROI TRACKING
    • EOL/EOS TRACKING & ALERTING
    • MULTI-TECHNOLOGY (SERVICES, LICENSING, HARDWARE)
    • CATEGORY TRACKING
    • DASHBOARDS & REPORTING

    TAC & ONSITE TICKETING -

    PH_V1: ACTIVE

    Remote & Onsite Work Order Management

    • TAC TICKETING
    • ONSITE TICKETING
    • TAC TO ONSITE CONVERSIONS
    • DASHBOARDS & WALLBOARDS
    • MANUAL ASSIGNMENT & AUTO BROADCASTING
    • TIMELINE & SCHEDULES
    • MULTI-CHANNEL STATUS UPDATES
    • CALENDAR OF EVENTS
    • NOTES, ISSUES & ESCALATON
    • TIME CLOCKS & TIMESHEETS
    • PMO INTEGRATIONS
    • ASSET INTEGRATION
    • BILLING MANAGEMENT
    • FINANCE INTEGRATION
    • COMMISSION INTEGRATION

    SUPPLIER MANAGER -

    PH_V1: ACTIVE

    Public & Private Supplier Database & Management

    • SUPPLIER PROFILES
    • CUSTOM ENGAGEMENT POLICIES
    • SUPPLIER CONTACTS
    • SUPPLIER COVERAGE
    • SUPPLIER SERVICE LOCATIONS
    • PRODUCTS & SERVICES
    • DOCUMENTS
    • COMPENSATION PROFILES
    • SPIFFS & INCENTIVES
    • BID INTEGRATION
    • CRM INTEGRATION
    • CONTRACTS INTEGRATION
    • ORDER INTEGRATION
    • ASSET INTEGRATION

    FINANCIAL MANAGEMENT -

    PH1_V1: DEVELOPMENT

    Billing, Receivables, Reporting

    • BILLING
    • RECIEVABLES
    • DASHBOARDS
    • REPORTING
    • GOALS & ATTAINMENT GAMIFCATION
    • CUSTOMIZED P&L (DEPARTMENT, LOCATION, OVERALL)
    • INCOME BY CATEGORY
    • CUSTOM MULTI LAYERED COG APPLICATIONS
    • GROSS TO NET TRACKING
    • INCOME STATEMENTS
    • OPERATING COSTS
    • COMMISSION INTEGRATION
    • PROFITABILITY

    CONVEY: MARKETING

    PH_V1: PLANNED

    Enable Your Team & Market

    • EMAIL MARKETING CAMPAIGNS
    • ANNOUNCEMENTS
    • PRESS RELEASES
    • SOCIAL MEDIA INTEGRATION
    • ONE CLICK TRANSACTION POSTS

    PERUSAL: QUIZZES, TESTS, CERTIFICATIONS -

    PH_V1: PLANNED

    Enable Your Team & Market

    • QUIZZES
    • EXAMS & CERTIFICATIONS
    • INTERNAL OR EXTERNAL
    • PUBLIC OR BY INVITATION
    • ACHIEVEMENTS
    • CIRRICULUM MANAGEMENT

    WORK FLOW -

    PH1_V1: DEVELOPMENT

    Custom Alerts & Multi-Channel Auto Communications

    • GRAPHICAL WORK FLOW ACTIONS BUILDER
    • CROSS MODULAR DIRECTIVES
    • FULLY CUSTOMIZED RULES
    • RBAC
    • ALERTS, EMAILS, MULTI-CHANNEL
    • CUSTOMERS, MANAGEMENT, SALES, OPERATIONS

    KNOWLEDGE BASE -

    PH1_V1: DEVELOPMENT

    Information Database

    • MULTI-MEDIA
    • DOCUMENT MANAGEMENT
    • PUBLIC MEDIA
    • PRIVATE MEDIA
    • PUBLISHING APPROVAL PROCESS
    • VERSION CONTROL
    • LOGGING
    • RBAC
    • CUSTOM MEDIA PRESENTATIONS
    • SEARCHABLE
    • MANGED EXTERNAL INVITATION ACCESS
    • INTER MODULE FUNCTIONAL
    • 'PUBLISHER' ACCOLADE ICONS

    NETWORK MANAGEMENT -

    PH_V1: ACTIVE

    24x7x365 Management

    • ICMP PING & SNMP NETWORK MANAGEMENT
    • RMM MANGEMENT
    • INTEGRATES WITH TICKETING
    • INTEGRATES WITH SUPPLIERS
    • INTEGRATES WTIH INVENTORY & ASSETS

    TECHNOLOGY EXPENSE MANAGEMENT -

    PH1_V1: DEVELOPMENT

    CUSTOMER BILL TRACKING, AUDITING & ALERTING

    • END TO END ASSET LIFECYCLE MANAGEMENT
    • NETWORK, MOBILITY, SAAS, LICENSING, HARDWARE, CLOUD, DATA CENTER AND MORE
    • BILL IMPORTING
    • BILL VERIFICATION
    • CATEGORY MANAGEMENT
    • COST CENTER MANAGEMENT
    • CHARGE BACK TRACKING
    • CUSTOMIZED BILL CONSOLIDATION
    • MULTI-CHANNEL ALERTING
    • TEMPLATES
    • PRE-PUBLICATION APPROVAL MANAGEMENT
    • AUTO, ZERO-TOUCH MANAGEMENT OPTIONS
    • INTEGRATES WITH FINANCIAL MANAGER
    • INTEGRATES WTIH CRM
    • INTEGRATES WITH CONTRACTS

    API MANAGEMENT -

    PH1_V1: RELEASE DATE 9/30/22

    API's

    • PRE-BUILT API
    • CUSTOM API
    • ON-DEMAND INTEGRATION
    • ZAPIER INTEGRATED

    MARKET PLACE -

    PH1_V1: DEVELOPMENT

    Buy & Sell Assets or Services

    • BUY OR SELL HARDWARE
    • BUY OR SELL PARTS
    • KEY WORD ADVERTISEMENTS
    • SKU BASED AD INTEGRATIONS

    REPORTING MANAGER -

    PH1_V1: DEVELOPMENT

    Buy & Sell Assets or Services

    • BUILD CUSTOM REPORTS
    • SCHEDULE AUTO GENERATION & SEND
    • INTER OR CROSS MODULAR FUNCTIONALITY

    GLOBAL SET UP MANAGER -

    PH_V1: ACTIVE

    MANAGE PORTFILIO

    • ESTABLISH PORTFOLIO
    • ACTIVATE TECHNOLOGY CATEGORIES
    • BUILD CUSTOMIZED SKU'S
    • STANDARDIZE COSTS, RATES, MARGINS, FEES & SURCHARGES
    • SKU BASED ASSUMPTIONS, EXCLUSIONS, SLA'S
    • ASSOCIATED SKU'S
    • ASSIGN SKU MODULAR APPLICATION
  • Supplemental Support Services

    When the System is Great, but Bundled Support is Better...

    Network Managed Services

    7x24x365 Remote Network Managed Services powered by ELEMENTIQ and supported by certified HI-IQ users. We provide proactive T1-T3 remote management for Carrier Services, SDWan, Routers, Switches, WLAN, PAN, and any "Near Network" Static IP Addressable asset. Our NOC is completely Voice and System White-cable capable to enable your organization to have an outsourced Network Operations Center fully integrated with your organizations brand and management hierarchy.

    Managed SDWan

    Let's remove the Drama from SDWan. With all the great things SDWan can provide for customers, reliable Secure Wireless and Wireline Network Survivability with "smart" Layer 7 routing is really what most customers are looking for. Whether you need a 7x24x365 managed SDWan Device at a fraction of the cost of those 'big guys', or a full SDWan solution including wired and/or wireless connectivity, deployment, hardware and management - We have you covered. All of our Managed CPE As A Service comes with Hardware, Deployment, Proactive Management, Asset Management and TEMS.

    Centralized Support Desk

    If having ONE number to call for anything IT, then having reliable ticketing, T1-T3 Support integrated with smart incident routing to other third parties or suppliers - this solution may be a perfect fit for you. Our 7x24x365 Centralized Support Desk takes all of our IT Support Work Flow, centralizes the Incidents into one easy number, email or system, then provides ticketing through remediation, supplier routing or native T1-T3 support, depending on the case. Yes, White-lable capable in every way.

    Onsite Field Services

    Ticketing WITH techs. Trained Field Engineering teams nationwide. Surveys, wiring, deployment, onsite maintenance - we support it all. Now when you provide centralized ticketing and reporting in ELEMENTIQ, you immediately gain access to our entire team of network field services

    Asset Management

    Providing relevant and actionable reporting is dependent on accurate Asset Management. Providing accurate Asset Management is importing data, grooming data, and maintaining Asset associations to Contracts, Rates, and Incidents. When properly done, the results are invaluable. ELEMENTIQ has a full team of support staff that supports relevant Asset Management in a continual and recursive fashion.

    Fractional Workforce

    Projects come and go. Support needs increase with Technology Adoption. Staffing a team to support the endless scenarios is daunting and often unreliable. ELEMENTIQ can provide an entire team of Project Coordinators, Project Managers, Engineering Support, for Point in Time activities, as well as ongoing support. Everything we do is tracked in ELEMENTIQ - support and data that empowers and enables customers to accomplish thier objectives without wading into the whitewater of capable or elastic staffing requirements.